After travelling around Vietnam and spotting several concept stores from the likes of HTC and Nokia, I am wondering why they are not in Australia. I can buy their phones at a multitude of stores but the experiences I have had at the Samsung and Apple Stores have made me more of a fan of their products. It makes me realise that Samsung and Apple take the Australian market seriously and are prepared to spend the money on having a physical presence and not just rely on random stores to sell their products.

Nokia and HTC need to get behind their products and maintain a physical presence in Australia with staff who are informed about their products and are happy to sit down with a person buying a smartphone for the first time or the expert who knows everything. Samsung and Apple have nailed this and I am much more likely to buy one of their products.

HTC and Nokia I hope you fix this soon…